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SHARED INBOX APP SOFTWARE
SHARED INBOX APP FREE

Connect to your Samepage account with Zapier's simple 2-step process.

Convert emails to pages, tasks & commentsĪfter selecting Samepage as your Action app, you'll be presented with 4 choices.ĭepending on which option you choose, Zapier will guide you through the final steps, but here's what we recommend: When asked to choose an Action App, type Samepage and select it when you see it. Zapier will receive the forwarded test email and guide you to the "Action" step.

Send a test email to your shared inbox (30 seconds).

Set up your shared inbox to forward to your new Zapier inbox address (2-ish minutes for your email administrator).

Click "MAKE A ZAP!" and then click "Email" as your trigger app (30 seconds).

It's the easiest thing in the world to set up, even if you're not a tech nerd.

SHARED INBOX APP FREE

If you're not yet familiar with zaps, let us introduce Zapier, a free service that connects other apps (and your inbox) to Samepage. Let them collect those inbound customer emails, but then forward them into Samepage so your team can attach assignable tasks, collaborate on responses, and track activity in real time, in one place. To be clear, we're not suggesting you get rid of shared inboxes altogether.

SHARED INBOX APP SOFTWARE

If your team has already evolved beyond the inbox and is using collaboration software for internal communications, why take a step backward when coordinating customer service? And why hop between multiple apps when it's so costly and so easily avoidable? Not even close.Ĭoordinating a team around any project is best done by collaboration software that has project management and real-time communication tools built in. Those comments can't afford to fall through the cracks, but is a shared email inbox really the best place to coordinate a team around customer service & communications? Well, no. The whole point of a shared inbox is usually to ensure an entire team has eyes on the same thing - inbound comments from customers.